Jump to content


Toggle shoutbox Post English ONLY! Don't Spam, Don't Hate, Don't Flame! For support use forum! Open the Shoutbox in a popup

Post English ONLY! Don't Spam, Don't Hate, Don't Flame! For support use forum!

Attention to ALL Players: Anyone who is reporting a gamer in-game especially language abusers YOU MUST follow how to report a player template: http://forum.muonlin...014/#entry52322
@  GuarMan<... : (24 April 2014 - 06:09 PM) i have stuck in some kind of can't login like a post of JESTHER in screen report but ... i still can connect in very slow mode ==!
@  GuarMan<... : (24 April 2014 - 06:08 PM) Epic server too lagggggg some nearrr daysss, it wasn't happen before :( Pls help me
@  kojang1987 : (24 April 2014 - 04:43 PM) who know where can change email?i want change my email
@  Elleria : (24 April 2014 - 04:34 PM) Hmmm...is there a program that can detect whether someone uses a virtual IP :lol:
@  -Lightning- : (24 April 2014 - 04:29 PM) That's where investigation kicks in and up to the Admin to decide.. Whatever calls he makes then we will deal with it from there on.
@  Elleria : (24 April 2014 - 04:24 PM) What if the users are those who were accidentally got caught in the range of ban?
@  -Lightning- : (24 April 2014 - 04:13 PM) Honestly, any 3rd party programs to bypass any ban is always not allowed but at the same time we can't stop people from using it as we don't know who uses them.
@  Elleria : (24 April 2014 - 04:04 PM) May I ask something...If your IP Address is accidenly caught in a series of banned IP's..is it allowed to use some kind of 3rd Party Application to bypass the IP Address ban?
@  -Lightning- : (24 April 2014 - 04:01 PM) even if your IP is unban and as long as that range is on there (which it will stay) nothing I can do about it.
@  RUDE : (24 April 2014 - 03:53 PM) I just fixed it, anyways thanks for the help @-Lightning-
@  -Lightning- : (24 April 2014 - 03:22 PM) @Rude: if you scroll down below some people were able to get in. Scrool down and look for Jesther shout.
@  RUDE : (24 April 2014 - 03:20 PM) If that's the case, how am i suppose to play muwars?
@  -Lightning- : (24 April 2014 - 03:18 PM) @Rude: " ip ranges" doesn't mean your IP is actually banned. You just can't connect because your IP somewhat got affected by the range ban.
@  RUDE : (24 April 2014 - 03:17 PM) Woah, how am I in the list of the banned i.p? Im not even a dc hacker or whatever violator.. Why is like that? I just donated and I now I cant even connect in game, it just really unfair..
@  -Lightning- : (24 April 2014 - 03:14 PM) @Rude: maybe because of this: http://forum.muonlin...help-me-admins/
@  RUDE : (24 April 2014 - 03:08 PM) Hey admins, I just wanna ask why am I not able to connect to muwars? It's been less than a week now.
@  Elleria : (24 April 2014 - 02:33 PM) Please like my video entry: http://forum.muonlin...ry53318  Thanks in advance! :lol:
@  the punisher : (24 April 2014 - 02:28 PM) Im referring to the multi-banning of 3 accounts here in BattleMU... correct me if Im wrong. :P
@  the punisher : (24 April 2014 - 01:56 PM) ITbankPH is not in any way involved here, guys. Im the one who reported it. Read the thread and stop blaming others for your stupidity. You spoiled-brat lmao.
@  Elleria : (24 April 2014 - 01:44 PM) @josh_marcoo: stupid arrogant piece of shit... remembered when you create your account to play BMU? There is this "I accept the terms and blah blah blah"...So it means by the time you play here you already know about the rules and regulations of the game.. Even though you are a donator, it doesn't count..

Photo

Wtf is wrong with the paymentwall?


  • This topic is locked This topic is locked
8 replies to this topic

#1 nifty

nifty

    Member

  • Members
  • PipPip
  • 14 posts

Posted 05 November 2012 - 15:47

i purchased 200peso via SMS but i didnt receive any of the credits now there telling me its successful but i didnt receive any so my credits wont be release. gms have the power to check the account info of the players try to check my account if i already got the 20k+ Credits

#2 MuStaff

MuStaff

    The Punisher

  • Jr.Administrator
  • PipPipPip
  • 3265 posts

Posted 05 November 2012 - 16:11

Read this,
http://forum.muonlin...ssues-battlemu/

Banning Rules (Abusive Languages)
Buying/Selling Rules
Forum Rules
Game Rules

 

F.A.Q

 


boratscapeRules-1.gif

BattleMu, EpicMu, MuWars

 

 

Spoiler

https://www.facebook...MuStaffMuOnline


#3 CHINZAFLY

CHINZAFLY

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 05 November 2012 - 20:30

Have the same problem, I didn't recieve credits, but:

What should I do if the window that says "Start an Inquiry" doesn't pop up?

It says that the transaction was successful but I still got 0 credits.

#4 SkiLLz

SkiLLz

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 05 November 2012 - 22:02

same thing here i used Ukash voucher worth $75 and keep saying please check your ukash details bla bla so i tried mabe like more than 5 times but still same error... so i decided to contact the ukash costumer support and find out that my ukash voucher was spended already few minutes ago.....

i already mailed the paymentwall support team but the thing is there no such receipt i cant present them because ukash dont have that kind of crap...i only upload my credit log transaction...

just suggesting why ADMIN dont use direct creditcard or paypal to get donation from the players? scum? dont think so........

#5 -Lightning-

-Lightning-

    Donation Expert

  • Jr.Administrator
  • PipPipPip
  • 5357 posts
  • LocationCanada, Toronto Hermione <3

Posted 06 November 2012 - 03:21

Have the same problem, I didn't recieve credits, but:

What should I do if the window that says "Start an Inquiry" doesn't pop up?

It says that the transaction was successful but I still got 0 credits.


same thing here i used Ukash voucher worth $75 and keep saying please check your ukash details bla bla so i tried mabe like more than 5 times but still same error... so i decided to contact the ukash costumer support and find out that my ukash voucher was spended already few minutes ago.....

i already mailed the paymentwall support team but the thing is there no such receipt i cant present them because ukash dont have that kind of crap...i only upload my credit log transaction...

just suggesting why ADMIN dont use direct creditcard or paypal to get donation from the players? scum? dont think so........


Only Paymentwall can help you with your donation issues.

Contact: paymentsupport@paymentwall.com via email.

Since all the MU servers by admin are all using Paymentwall; what ever error when it comes to donations are all paymentwall issues. Even if the transactions are completed by either uKash Voucher or SMS and which ever donation options you choose paymentwall will have to confirm everything because the error comes to them and not to us.

Why would errors goes through Paymentwall? Simple, only because Paymentwall is the Admin's donations provider. Which means, the Admin is Paymentwall's client what ever issues in regards with donations everything has to be resolve through paymentwall. Paymentwall company is making money to these kind of business and the Admin pays them to do their job. Why does the Admin needs to fix something that he has no control over when evrything goes through paymentwall? Such us, bank transactions, confirmations and etc.

If the Admin does not received money from donators that means the transaction from Donators to Paymentwall to client did not process. This is why Paymentwall has to resolve all donations issues.

Credit cards and paypal donations some can be scammed. Try to research using google and you will understand.

Jess

Without struggle there is no progress
11gosbb.png
-Credits for the awesome siggy to hermione-
boratscapeRules-1.gif
Stay True and Play Fair
Remember: My attitude is based on how you treat me!



Cheaters, Spammers, Hackers and Haters will end up just like this target board.
NOTE: Click the youtube link then you'll know. LOL :lol:

Spoiler


#6 muTECH

muTECH

    Comentarista / Member

  • Members
  • PipPipPip
  • 1516 posts
  • Location: BattleMU.biz Server

Posted 06 November 2012 - 03:37

maybe the problem is in between the server and into the paymentwall?
how ever it will occurs when the server and the connection between paymentlwall is not compatible or sometimes their is account problem.

Posted Image

Like this picture? !press like!


I'm not a Game Master but i can share great Ideas!


Contact info!

Spoiler


#7 nifty

nifty

    Member

  • Members
  • PipPip
  • 14 posts

Posted 06 November 2012 - 09:23

I already did the format of the payment wall issue but they keep telling me its successful but i didnt receive any credits. Yes sending the donation is successful but i didnt receive any credits. Check my account history im a new player i just started last week try to check my whole account it wont be that hard if i receive a credit from paymentwall

#8 nifty

nifty

    Member

  • Members
  • PipPip
  • 14 posts

Posted 06 November 2012 - 09:23

As an additional to this report why i cant log in the webshop

#9 -Lightning-

-Lightning-

    Donation Expert

  • Jr.Administrator
  • PipPipPip
  • 5357 posts
  • LocationCanada, Toronto Hermione <3

Posted 06 November 2012 - 10:17

I already did the format of the payment wall issue but they keep telling me its successful but i didnt receive any credits. Yes sending the donation is successful but i didnt receive any credits. Check my account history im a new player i just started last week try to check my whole account it wont be that hard if i receive a credit from paymentwall


Contact Paymentwall to resolve any donation issues.

Contact: paymentsupport@paymentwall.com via email

GUIDE - This will help you!

As an additional to this report why i cant log in the webshop


Webshop works now.

How many letters or numbers do you have in your password. If more than 10, please kindly change your password from 6 to 8 lettrs or numbers.

Jess

Without struggle there is no progress
11gosbb.png
-Credits for the awesome siggy to hermione-
boratscapeRules-1.gif
Stay True and Play Fair
Remember: My attitude is based on how you treat me!



Cheaters, Spammers, Hackers and Haters will end up just like this target board.
NOTE: Click the youtube link then you'll know. LOL :lol:

Spoiler





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users