Jump to content


Toggle shoutbox Mu Online Chat! Post English ONLY! Don't Spam, Don't Hate, Don't Flame! For support use forum! Open the Shoutbox in a popup

Mu Online Chat! Post English ONLY! Don't Spam, Don't Hate, Don't Flame! For support use forum!

Some server is offline? Write grishaaa@gmail.com OR jmlight.mendoza@yahoo.ca with info what server dont work!
You can also Skype to broncez169

Make sure its actually offline, for atleast 10 minutes before reporting. Thank you.
@  -Lightning- : (23 April 2015 - 12:11 PM) make a report in MuLegend forum section and make sure you have screenshots..
@  Madnesss : (23 April 2015 - 12:21 AM) Hey lightning you have to check the server MU LEGEND because one player named FFDET are disconnecting and no one do nothing to banned him and it's annoying. please do someting :)
@  sacred29 : (22 April 2015 - 03:16 PM) Why Epic MU Always Down Server?
@  -Lightning- : (22 April 2015 - 12:04 AM) God Like / Good Like = same sockets. For example: ALL wind Maximum Life Increase +8..
@  poccoyo : (21 April 2015 - 04:25 AM) EPIC MU players = questions whats an item that is GL?
@  -Lightning- : (20 April 2015 - 11:37 PM) @elguisar: Use English on shoutbox and follow rules!
@  elguisar : (20 April 2015 - 06:36 PM) algun adm?
@  WarZone : (20 April 2015 - 09:48 AM) Sorry MuStaff
@  MuStaff : (20 April 2015 - 09:35 AM) @WarZone : Mu Online Chat! Post English ONLY! Don't Spam, Don't Hate, Don't Flame! FOR SUPPORT USE FORUM!!
@  WarZone : (20 April 2015 - 09:30 AM) Admin / HGH / SYSTEM GM Why no Exc Dark Devil Buts in Webshop ?
@  MuStaff : (19 April 2015 - 11:26 AM) @Guild : Re-READ THE RULES back on that thread!
@  Guild : (19 April 2015 - 11:18 AM) thank you sir.. so if i use 5ref 20hp on set..is that ok?
@  MuStaff : (19 April 2015 - 01:18 AM) @Guild : Only the said set on rules that is not allowed, other than that is ok.
@  Guild : (18 April 2015 - 12:56 PM) Admin can i mixed HP and Ref on DUEL EVENT?
@  Guild : (18 April 2015 - 12:46 PM) GoodEvening :D
@  erika1466 : (18 April 2015 - 12:26 PM) In-Game Character Name : BMxYAHOO
@  lLLUMINATI : (18 April 2015 - 10:48 AM) Hello all xD
@  MuStaff : (17 April 2015 - 03:46 PM) BattleMU server crashed, now back online.
@  mammon1 : (17 April 2015 - 03:27 PM) GM elp pls my client always disconnect cant login not even once, oh yeah xD BMU
@  MuStaff : (17 April 2015 - 12:26 PM) Hello MuWars x9999 Players, read this up : http://forum.muonlin...999-duel-event/

Photo

Wtf is wrong with the paymentwall?


  • This topic is locked This topic is locked
8 replies to this topic

#1 nifty

nifty

    Member

  • Members
  • PipPip
  • 14 posts

Posted 05 November 2012 - 15:47

i purchased 200peso via SMS but i didnt receive any of the credits now there telling me its successful but i didnt receive any so my credits wont be release. gms have the power to check the account info of the players try to check my account if i already got the 20k+ Credits

#2 MuStaff

MuStaff

    The Punisher

  • Jr.Administrator
  • PipPipPip
  • 3761 posts

Posted 05 November 2012 - 16:11

Read this,
http://forum.muonlin...ssues-battlemu/

Banning Rules (Abusive Languages)
Buying/Selling Rules
Forum Rules
Game Rules

 

F.A.Q

 


boratscapeRules-1.gif

BattleMu, EpicMu, MuWars

 

 

Spoiler

https://www.facebook...MuStaffMuOnline


#3 CHINZAFLY

CHINZAFLY

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 05 November 2012 - 20:30

Have the same problem, I didn't recieve credits, but:

What should I do if the window that says "Start an Inquiry" doesn't pop up?

It says that the transaction was successful but I still got 0 credits.

#4 SkiLLz

SkiLLz

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 05 November 2012 - 22:02

same thing here i used Ukash voucher worth $75 and keep saying please check your ukash details bla bla so i tried mabe like more than 5 times but still same error... so i decided to contact the ukash costumer support and find out that my ukash voucher was spended already few minutes ago.....

i already mailed the paymentwall support team but the thing is there no such receipt i cant present them because ukash dont have that kind of crap...i only upload my credit log transaction...

just suggesting why ADMIN dont use direct creditcard or paypal to get donation from the players? scum? dont think so........

#5 -Lightning-

-Lightning-

    Donation Expert

  • Jr.Administrator
  • PipPipPip
  • 6725 posts
  • LocationCanada

Posted 06 November 2012 - 03:21

Have the same problem, I didn't recieve credits, but:

What should I do if the window that says "Start an Inquiry" doesn't pop up?

It says that the transaction was successful but I still got 0 credits.


same thing here i used Ukash voucher worth $75 and keep saying please check your ukash details bla bla so i tried mabe like more than 5 times but still same error... so i decided to contact the ukash costumer support and find out that my ukash voucher was spended already few minutes ago.....

i already mailed the paymentwall support team but the thing is there no such receipt i cant present them because ukash dont have that kind of crap...i only upload my credit log transaction...

just suggesting why ADMIN dont use direct creditcard or paypal to get donation from the players? scum? dont think so........


Only Paymentwall can help you with your donation issues.

Contact: paymentsupport@paymentwall.com via email.

Since all the MU servers by admin are all using Paymentwall; what ever error when it comes to donations are all paymentwall issues. Even if the transactions are completed by either uKash Voucher or SMS and which ever donation options you choose paymentwall will have to confirm everything because the error comes to them and not to us.

Why would errors goes through Paymentwall? Simple, only because Paymentwall is the Admin's donations provider. Which means, the Admin is Paymentwall's client what ever issues in regards with donations everything has to be resolve through paymentwall. Paymentwall company is making money to these kind of business and the Admin pays them to do their job. Why does the Admin needs to fix something that he has no control over when evrything goes through paymentwall? Such us, bank transactions, confirmations and etc.

If the Admin does not received money from donators that means the transaction from Donators to Paymentwall to client did not process. This is why Paymentwall has to resolve all donations issues.

Credit cards and paypal donations some can be scammed. Try to research using google and you will understand.

Jess

#6 muTECH

muTECH

    Comentarista / Member

  • Members
  • PipPipPip
  • 1516 posts
  • Location: BattleMU.biz Server

Posted 06 November 2012 - 03:37

maybe the problem is in between the server and into the paymentwall?
how ever it will occurs when the server and the connection between paymentlwall is not compatible or sometimes their is account problem.

Posted Image

Like this picture? !press like!


I'm not a Game Master but i can share great Ideas!


Contact info!

Spoiler


#7 nifty

nifty

    Member

  • Members
  • PipPip
  • 14 posts

Posted 06 November 2012 - 09:23

I already did the format of the payment wall issue but they keep telling me its successful but i didnt receive any credits. Yes sending the donation is successful but i didnt receive any credits. Check my account history im a new player i just started last week try to check my whole account it wont be that hard if i receive a credit from paymentwall

#8 nifty

nifty

    Member

  • Members
  • PipPip
  • 14 posts

Posted 06 November 2012 - 09:23

As an additional to this report why i cant log in the webshop

#9 -Lightning-

-Lightning-

    Donation Expert

  • Jr.Administrator
  • PipPipPip
  • 6725 posts
  • LocationCanada

Posted 06 November 2012 - 10:17

I already did the format of the payment wall issue but they keep telling me its successful but i didnt receive any credits. Yes sending the donation is successful but i didnt receive any credits. Check my account history im a new player i just started last week try to check my whole account it wont be that hard if i receive a credit from paymentwall


Contact Paymentwall to resolve any donation issues.

Contact: paymentsupport@paymentwall.com via email

GUIDE - This will help you!

As an additional to this report why i cant log in the webshop


Webshop works now.

How many letters or numbers do you have in your password. If more than 10, please kindly change your password from 6 to 8 lettrs or numbers.

Jess




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users