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Attention to ALL Players: Anyone who is reporting a gamer in-game especially language abusers YOU MUST follow how to report a player template: http://forum.muonlin...014/#entry52322
@  tysontang : (16 April 2014 - 10:58 PM) ok thanks for that, hope i get enough time to get the easter promo! ><
@  -Lightning- : (16 April 2014 - 10:54 PM) Just make sure you use "edit" and not double posting. I will further investigate this issue. For now, be patient.
@  tysontang : (16 April 2014 - 10:39 PM) at first i thought it was paymentwall verification, but got that sorted ..but guess that wasnt the problem :(
@  -Lightning- : (16 April 2014 - 10:34 PM) @Tyson: please be patient for your issue to get resolve. I will need a better understanding why you got ban. Please post all your characters using your thread.
@  -Lightning- : (16 April 2014 - 10:33 PM) @Abecadarh and Cabron: please read your threads.
@  tysontang : (16 April 2014 - 10:31 PM) any admin/gm online?
@  ITbankPH : (16 April 2014 - 08:15 PM) ei Blindskate, PM me here if you already posted that video of yours ^_^
@  abecedarh : (16 April 2014 - 06:08 PM) Hi, i cant make firts quest (from that girl in devias) why?
@  Cabron. : (16 April 2014 - 05:59 PM) how can i make a Lightning Sword +15??
@  artuHaseo : (16 April 2014 - 05:10 PM) Thanks
@  -Lightning- : (16 April 2014 - 05:09 PM) [Message to All] Just a quick reminder that this event will end soon: http://forum.muonlin...014/#entry52957 - post up your videos now and get voted.
@  -Lightning- : (16 April 2014 - 05:05 PM) Welcome to the community. Make sure you read our rules here: http://forum.muonlin...forum/52-rules/
@  artuHaseo : (16 April 2014 - 05:02 PM) Ok ok sir thank you so much .im new in the game  XD
@  -Lightning- : (16 April 2014 - 05:00 PM) Go webshop and check our custom items. If the sword you like is not available for you then it's not.
@  artuHaseo : (16 April 2014 - 05:00 PM) my question is can i buy here some especial Sword ,cant find in the webshop o if you have a list for Special itms cant buy in the webshop XD
@  -Lightning- : (16 April 2014 - 04:59 PM) Create a forum thread instead of spamming on this shoutbox. If you require assistance then you MUST create a thread for people to see. Show the video as well so they know which swords you are talking about.
@  -Lightning- : (16 April 2014 - 04:58 PM) which sword?
@  artuHaseo : (16 April 2014 - 04:57 PM) and i see some particulary Sword ... cant no find in the webshop and sorry i dont have the  name
@  artuHaseo : (16 April 2014 - 04:55 PM) i came to the forum .. because i see the video en youtube from you your mu
@  artuHaseo : (16 April 2014 - 04:54 PM) yes sorry i dont want to Spam :)

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Wtf is wrong with the paymentwall?


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8 replies to this topic

#1 nifty

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Posted 05 November 2012 - 15:47

i purchased 200peso via SMS but i didnt receive any of the credits now there telling me its successful but i didnt receive any so my credits wont be release. gms have the power to check the account info of the players try to check my account if i already got the 20k+ Credits

#2 MuStaff

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Posted 05 November 2012 - 16:11

Read this,
http://forum.muonlin...ssues-battlemu/

Banning Rules (Abusive Languages)
Buying/Selling Rules
Forum Rules
Game Rules

 

F.A.Q

 


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#3 CHINZAFLY

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Posted 05 November 2012 - 20:30

Have the same problem, I didn't recieve credits, but:

What should I do if the window that says "Start an Inquiry" doesn't pop up?

It says that the transaction was successful but I still got 0 credits.

#4 SkiLLz

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Posted 05 November 2012 - 22:02

same thing here i used Ukash voucher worth $75 and keep saying please check your ukash details bla bla so i tried mabe like more than 5 times but still same error... so i decided to contact the ukash costumer support and find out that my ukash voucher was spended already few minutes ago.....

i already mailed the paymentwall support team but the thing is there no such receipt i cant present them because ukash dont have that kind of crap...i only upload my credit log transaction...

just suggesting why ADMIN dont use direct creditcard or paypal to get donation from the players? scum? dont think so........

#5 -Lightning-

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Posted 06 November 2012 - 03:21

Have the same problem, I didn't recieve credits, but:

What should I do if the window that says "Start an Inquiry" doesn't pop up?

It says that the transaction was successful but I still got 0 credits.


same thing here i used Ukash voucher worth $75 and keep saying please check your ukash details bla bla so i tried mabe like more than 5 times but still same error... so i decided to contact the ukash costumer support and find out that my ukash voucher was spended already few minutes ago.....

i already mailed the paymentwall support team but the thing is there no such receipt i cant present them because ukash dont have that kind of crap...i only upload my credit log transaction...

just suggesting why ADMIN dont use direct creditcard or paypal to get donation from the players? scum? dont think so........


Only Paymentwall can help you with your donation issues.

Contact: paymentsupport@paymentwall.com via email.

Since all the MU servers by admin are all using Paymentwall; what ever error when it comes to donations are all paymentwall issues. Even if the transactions are completed by either uKash Voucher or SMS and which ever donation options you choose paymentwall will have to confirm everything because the error comes to them and not to us.

Why would errors goes through Paymentwall? Simple, only because Paymentwall is the Admin's donations provider. Which means, the Admin is Paymentwall's client what ever issues in regards with donations everything has to be resolve through paymentwall. Paymentwall company is making money to these kind of business and the Admin pays them to do their job. Why does the Admin needs to fix something that he has no control over when evrything goes through paymentwall? Such us, bank transactions, confirmations and etc.

If the Admin does not received money from donators that means the transaction from Donators to Paymentwall to client did not process. This is why Paymentwall has to resolve all donations issues.

Credit cards and paypal donations some can be scammed. Try to research using google and you will understand.

Jess

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#6 muTECH

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Posted 06 November 2012 - 03:37

maybe the problem is in between the server and into the paymentwall?
how ever it will occurs when the server and the connection between paymentlwall is not compatible or sometimes their is account problem.

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#7 nifty

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Posted 06 November 2012 - 09:23

I already did the format of the payment wall issue but they keep telling me its successful but i didnt receive any credits. Yes sending the donation is successful but i didnt receive any credits. Check my account history im a new player i just started last week try to check my whole account it wont be that hard if i receive a credit from paymentwall

#8 nifty

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Posted 06 November 2012 - 09:23

As an additional to this report why i cant log in the webshop

#9 -Lightning-

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Posted 06 November 2012 - 10:17

I already did the format of the payment wall issue but they keep telling me its successful but i didnt receive any credits. Yes sending the donation is successful but i didnt receive any credits. Check my account history im a new player i just started last week try to check my whole account it wont be that hard if i receive a credit from paymentwall


Contact Paymentwall to resolve any donation issues.

Contact: paymentsupport@paymentwall.com via email

GUIDE - This will help you!

As an additional to this report why i cant log in the webshop


Webshop works now.

How many letters or numbers do you have in your password. If more than 10, please kindly change your password from 6 to 8 lettrs or numbers.

Jess

Without struggle there is no progress
11gosbb.png
-Credits for the awesome siggy to hermione-
boratscapeRules-1.gif
Stay True and Play Fair
Remember: My attitude is based on how you treat me!



Cheaters, Spammers, Hackers and Haters will end up just like this target board.
NOTE: Click the youtube link then you'll know. LOL :lol:

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